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Temptation Resort FAQ information

frequently asked questions

Temptation Cancun Resort is a concept that is fresh and new. Experience a level of freedom that enhances your vacation. Because of the concept there are often many questions. Below are answers to our commonly asked questions. If you still have questions, after reading below, do not hesitate to contact us for more information.

what type of resort is temptation?

Temptation Cancun Resort is our unique, one-of-a-kind “Playground for Grown-Ups”, 21+. Brace yourself for a whole new level of electrifying, adult vacationing! While playing at our adult-centric, superior all-inclusive, with areas where bikini tops are optional, you will enjoy a sense of freedom and empowerment you never knew existed, and not to mention an insanely amount of fun.

Temptation Cancun Resort offers Free Wi-Fi (Limited Access) for all guests. Limited access meaning that video channels such as: YouTube, Netflix, live streaming, etc., are not accessible. If you find it necessary to utilize these video channels, we do offer an unlimited internet package for an additional service charge.

YES!

Temptation was designed keeping our guests’ comfort in mind at all times, allowing us to cater to their every need. We have adopted a defining philosophy, “whatever, whenever,” so that all guests are assured to have “whatever” they want whenever they need it. There are too many ingredients that comprise this multi-million-dollar extreme makeover, but we want to give you a small taste of what you can expect.

428 signature guest rooms & suites by Karim, Rashid which have been divided into 7 exclusive room categories.
6 specialty restaurants, 1 buffet restaurant, 1 snack bar & 1 coffee boutique, offering food and beverage service.
All-new signature aphrodisiac restaurant.
6 bars including arooftop bar.
Cutting-edge entertainment including: signature pool parties featuring headliner DJs & live music, after-hours’ parties, fashion shows, shows, performances, theme nights and the list goes on and on…
All-new signature experiences menu.
Pool butlers
Spa Rosé.
Ultimate generation gym with full-time instructor.


Temptation is a way of life, an experience!

Check-in time at Temptation Resort Cancun is 3 p.m.

Check out is at 10 a.m.

No. Temptation Cancun Resort offers domestic & international brand spirits, beer, wine and soft drinks.

The resort offers room service for an additional fee unless you stay in the Tower or add the Playful Experience onto your reservation

Yes, some restaurants have specific dress codes. Please see the restaurants page for information.

Temptation Cancun Resort offers 2 pools for your enjoyment, the main pool & the Quiet Pool.

Temptation’s designated areas where bikini tops are optional are : the main pool, the Quiet Pool, and the beach.

No. The resort is not clothing optional

Round-trip transportation to and from CANCUN INTERNATIONAL AIRPORT is available for an additional fee unless you are staying in the Master Suite or Penthouse Suite.

No.

Keeping the identity of our guests’ private is extremely important to us, due to the unique concept of our resort. For this reason, we ask that you refrain from taking photos/video around the main pool, as well as stipulated theme nights, due to spicy content. Feel free to enjoy doing so in all other areas of our spectacular resort. Be sure and capture your favorite Temptation Cancun Resort moments at designated photo hotspots around the property.

No. There is sufficient bedding to accommodate the maximum occupancy per room.

Temptation Cancun Resort offers both laundry and dry cleaning services for an additional service charge.

Yes. Two of our specialty restaurants require reservations, SHE & FLAME. Restaurant reservations cannot be made until you are on property.

Yes; however, the reservations for different spa services cannot be made until you are on property.

Temptation Cancun Resort offers domestic & international brand spirits, beer, wine and soft drinks.

Your mini bar will be stocked with water, juice, soft drinks, and beer.

There is a $400 incidental fee hold put on a major credit card.

The resort is more than happy to take Room requests. Please note that the resort cannot guarantee any specific room number, floor, building or number of beds; however we will do our best to accommodate your needs.

Flight information must be submitted for transportation at least 7 days before arrival. If flight information is not submitted at least 7 days before arrival it will be automatically canceled for no refund. 

The balance on reservations will be automatically charged to the credit card used to make the deposit 30 days before arrival. Please contact us if you want to use a different credit card than what was used to make the reservation.